Police

Emergency

Non-Emergency

101 Number

101 is the new telephone number for the communities to secure advice and action on safety and anti-social behaviour issues. The service is designed to improve the delivery of non-emergency services by ensuring a better co-ordinated response by local agencies, while freeing up the 999 service to handle emergency incidents.

The core service covers: 

1. Vandalism, graffiti and other deliberate damage to property
2. Noisy neighbours
3. Intimidation and harassment
4. Abandoned vehicles
5. Rubbish and litter, including fly tipping
6. People being drunk or rowdy in public places
7. Drug related anti-social behaviour and
8. Street lighting

Following wide consultation with stakeholders, industry experts and research within communities, calls to 101 are charged at a fix rate of ten pence per call, whether from landlines or mobile phones. This will be reviewed by the Home Office with the intention that it could become free of charge to call 101.

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